IN SHORT

Mary Akpobome took a left turn when she began to work for a bank instead of pursuing a career in theatre arts. By doing so, she seized the opportunity to make others happy through the art of customer service. Her sincere and steady efforts to please clients have fuelled her rise to the top of her sector as Executive Director of Heritage Banking Company Limited. “You can’t fake it. On the inside you have to be a person who wants to give without expecting anything in return. Sure rewards may come your way, but you can’t do it for that purpose, no matter what kind of business you’re in.”